Vrozelonclox

Terms of Service

Last updated: 8 March 2025

1. General Information and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you and Vrozelonclox and govern your use of the website vrozelonclox.world and the purchase of products from us. By accessing our website, browsing its content, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or place orders.

These Terms are to be read in conjunction with our Privacy Policy, Cookie Policy, and Return Policy, which form an integral part of your contract with us.

Company details:

Vrozelonclox
Nørrebrogade 8
2200 København
Denmark

Email: contact@vrozelonclox.world
Phone: +4569164101

2. Definitions

3. Products, Descriptions, and Disclaimers

We sell food supplements and related health and wellness products. Our products are not medicinal products within the meaning of Directive 2001/83/EC and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition. Product descriptions, images, specifications, and statements on our website are provided for informational and marketing purposes only and do not constitute medical advice.

We strive to ensure that product information is accurate and up to date. However, we do not warrant that product descriptions, pricing, availability, or other content on the website is complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Product packaging, labelling, and design may vary; the manufacturer reserves the right to modify packaging without prior notice, and we are not responsible for such changes.

4. Orders and Contract Formation

When you submit an order through our website, you make a binding offer to purchase the selected products at the prices and under the conditions displayed. The contract between you and us is formed when we accept your order by sending an order confirmation (typically by email). Our acceptance is subject to availability of the products and validity of your payment. We reserve the right to refuse or cancel orders in cases of: (a) pricing errors or typographical mistakes; (b) suspected fraud or unauthorised use of payment methods; (c) stock unavailability; (d) violation of these Terms; or (e) other legitimate business reasons.

You are solely responsible for ensuring that all information provided when placing an order (including name, address, email, and payment details) is accurate, complete, and current. We are not liable for delivery failures, delays, or additional costs resulting from incorrect or incomplete information provided by you.

5. Prices, Payment, and Charges

All prices are displayed in Danish Kroner (DKK) and include Danish VAT (moms) where applicable pursuant to the Danish VAT Act (Momsloven). Delivery costs are calculated at checkout and displayed separately before you complete your order. You will not be charged for products or delivery until your order has been confirmed.

We accept the payment methods displayed at checkout. Payment is due in accordance with the terms of the selected payment method. For card payments, your card will be charged when the order is confirmed. For invoice or other deferred payment methods, payment is due within the period specified.

If a product is listed at an incorrect price due to a technical error, typographical mistake, or other error, we reserve the right to refuse or cancel orders placed at the incorrect price. If your payment has already been processed, we will refund the full amount paid and notify you of the error.

6. Delivery, Shipping, and Risk

We aim to dispatch orders within 1–2 business days of order confirmation, subject to stock availability. Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, the shipping method selected, and circumstances beyond our control. We deliver within Denmark and, where applicable, to other countries within the European Union and European Economic Area.

Risk of loss and title to the products pass to you upon delivery to the address you specified, or to a carrier acting on your behalf. You must ensure that someone is available to receive the delivery at the specified address. If delivery fails due to your absence, refusal to accept, or an incorrect or inaccessible address, additional delivery attempts or storage may incur extra charges. We are not liable for delays caused by carriers or force majeure events.

7. Right of Withdrawal and Returns

If you are a consumer within the European Union or European Economic Area, you have a statutory 14-day right of withdrawal from the date of receipt of the goods. This right is subject to certain exceptions as set out in our Return Policy. For full details on exercising your right of withdrawal, return procedures, refunds, and exceptions, please refer to our Return Policy.

8. Defective Products and Legal Guarantee

Under the Danish Sale of Goods Act (Købeloven) and EU Consumer Rights Directive (2011/83/EU), you have legal rights in relation to defective products. If a product does not conform to the contract (e.g. it is defective, damaged, or does not match the description), you may be entitled to repair, replacement, price reduction, or withdrawal from the contract. You must notify us of any defect without undue delay. For defective or incorrectly supplied products, we will cover the cost of return delivery.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Vrozelonclox or our content suppliers and is protected by Danish and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, perform, or use our content for commercial purposes without our prior written consent. You may view and print pages for personal, non-commercial use, subject to these Terms.

10. Permitted Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

We reserve the right to suspend or terminate your access to the website, without prior notice, if we reasonably believe you have breached these Terms or engaged in conduct that we deem inappropriate.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be excluded or limited under applicable law, including mandatory consumer protection provisions.

12. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, pandemic, epidemic, government actions, embargoes, strikes, lockouts, labour disputes, fire, flood, natural disasters, failure of suppliers or subcontractors, or disruption to telecommunications or other infrastructure. In such circumstances, our obligations shall be suspended for the duration of the force majeure event, and we will use reasonable endeavours to mitigate its effects.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Any dispute arising from or in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Denmark. If you are a consumer domiciled in the European Union, you may also bring proceedings in the courts of your country of domicile. As a consumer, you may use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

14. Severability

If any provision of these Terms is held by a court or other competent authority to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

15. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and us regarding the website and the purchase of products, and supersede any prior agreements or understandings.

16. Changes to These Terms

We may modify these Terms from time to time. Changes will be effective upon posting on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the revised Terms. For existing orders, the Terms in effect at the time you placed the order shall apply. We encourage you to review these Terms periodically.

17. Contact

For questions about these Terms of Service, please contact us:

Vrozelonclox
Nørrebrogade 8
2200 København
Denmark

Email: contact@vrozelonclox.world
Phone: +4569164101